Hotels Need To Keep Clean To Keep Up

Most hotels have the advantages of full-time cleaning staff and industrial-strength products to remain consistently clean. Even so, variables such as high foot traffic and unpredictable weather make it challenging for hotels to look, feel and smell their best for every guest that walks through the door.

By focusing on three core facets of the visitor experience, hotels can achieve reliable cleaning results and keep travelers flowing to the front desk for check-in.

The standard of cleanliness should emphasize the areas that affect customers’ buying behavior the most. These include guest rooms, common areas, restrooms, entrance ways, hallways/floors and other customer-facing areas. Taking the following steps helps create a brand standard.

Define the brand cleanliness standards. Hotel staff, cleaning partners and chemical manufacturers should all have a say here. Together, they should figure out exactly what the hotel wants the customer to experience during each visit.

Devise a thorough and strategic cleaning plan. Carefully select the right products, processes, tools and equipment. For instance, super-concentrated chemicals and dilution-control dispensers support productivity, sustainability and the bottom line.

Monitor performance. This is another opportunity to use the technology to get a leg up. There are secure online auditing platforms that collect, analyze and report data in real time, allowing businesses to spot trends and issues and adjust accordingly.